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How can i track my order?

You should receive your package within 3-5 working days. Should you be unable to receive the package, please do access the Tracking Page for further details. 

You can track your order by following these steps:

  1. Order Confirmation Email - Once your order is successfully placed, you will receive an email with your order details and the tracking details.
  2. Order History - Log in to your account and go to the "My Purchase" section to check your order status and tracking details. 
  3. Tracking Link - You can access the Tracking Page to monitor the delivery status. 

Order Statuses:

  • Pending Processing: Your order has been received but pending process by our logistic partners.
  • Processing: Your order has been received and is being prepared.
  • Ready to Ship: Your order has been picked and packed, ready for our courier to pick up. 
  • Out for Delivery: Your order has been picked up and out for delivery.
  • Delivered: Your order has been successfully delivered.
  • Unsuccessful Delivery: Your order has been not successfully delivered.
  • Cancelled: Your order has been cancelled.
  • Refund Submitted: A refund request has been submitted successfully.